Specific applications, developed for handheld devices, integrate with backoffice systems to empower the mobile workforce.
Dispatch and Management Solutions: Kiss paperwork goodbye!
Any service organisation knows what an administrative nightmare it can be to keep track of work done by field personnel such as service engineers. Ordering parts or confirming schedules while off-site is not always instant or automatic and it requires forms to be filled out and is prone to human error.
iTouch offers mobility solutions that can avoid these hassles by optimizing the tracking of time and materials for service personnel, as well as enabling live tracking of personnel, parts and job updates. Service co-ordination anytime, anywhere.
Sales & CRM Solutions: Stop waste, save cost, reduce errors!
With constant change and growing competition, companies are increasingly under pressure to maintain a strong foothold in their markets. If an organisation could eliminate the time and cost wasted by paper-based order processing and administration, its sales staff could be freed to do what they do best - generate revenue.
Enterprise sales, service and support, and professional services involve a large degree of customer relationship management (CRM). These areas are key drivers of revenue growth. It is in the company's best interest to provide the tools that will help improve competitive advantage, customer loyalty and the bottom-line.
By developing complete applications on wireless handheld devices iSell can streamline the process of capturing your business-critical data and integrate it with the enterprise system. This means your sales team has instant and easy access to a client's strategic information anytime, anywhere.
Real-time links to the back office automate data processing, increase efficiency and productivity and reduce human error.
Low cost, high value!
PDA-based solutions are cost effective and can pay for themselves within a short period of time. iSell is simple to use and improves your company's client management by delivering a higher level of service to your customers.
Freight tracking in real time.
The ability to track the current status of jobs is essential for efficient operations within any freight organisation. With hand-held computers and a mobile radio or cellphone, network field staff and office personnel can exchange data in real-time.
iTouch's mobile freight tracking solutions, eliminate repetitive paperwork such as consignment notes, help track time and material and display the status of active jobs from pick up and delivery to job changes and final sign off.
